Do you provide tracking information? Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes business days for the tracking information to update on the system.
If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package? For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out. Once the packaging and shipping process has started, it can no longer be cancelled. Refunds Your satisfaction is our 1 priority. If you did not receive the product within the guaranteed time 45 days not including day processing you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment. Your order did not arrive due to factors within your control i. Other exceptional circumstances outside the control of www.
Exchanges If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Related Products.